Other

"We had an idea about R&D tax claims but outside of that we didn’t really know the detail or what we needed to be doing. Jumpstart helped us with our understanding of what we could claim for. Jumpstart’s expertise in this was brilliant - really good. It was on our third claim that we really saw Jumpstart’s value. It was a larger claim and when HMRC securitised the details we really valued the help Richard gave us. One thing I noted was the fact that the HMRC representative himself said to us that we really should listen to Jumpstart; that they knew what they were doing. That’s probably the best reference you could get! The fact that Jumpstart knew what to say to the taxman was really good for us. We could probably have made a comment that might have been misunderstood by HMRC but the fact the Jumpstart are in daily contact with them meant that they knew how to speak to them and how to speak on our behalf to explain our technical difficulties and to keep it within the legislation; they understood our business situation really well. I would recommend Jumpstart to anyone. ”

Ciaran McKeown, Finance Director
Cadmeleon Technical Services

"We were a little sceptical about the R&D Tax Credit system and our eligibility when Jumpstart first approached us. One of the key factors in making our decision to give it a try was that Jumpstart said they would not take us on as a client if the numbers did not make it worthwhile. That seemed a significant guarantee and an important one. It took away the fear that we would waste valuable time and effort with little to show for it - a potential nightmare for any SME! Jumpstart work on a no-win-no-fee business model, so we clearly had nothing to lose!

The biggest surprise was in understanding how the system really works and finally have the rules explained unambiguously about what is eligible. There are a lot of misguided and confusing interpretations out there.

It’s been a very simple, streamlined and efficient process with Jumpstart. We expected multiple meetings; to-ing and fro-ing document versions, but it was not like that at all. The first stage of the process was a meeting with one of Jumpstart’s Technical Analysts, who then wrote up the technical significance and impact. The text was well written and captured our technological achievements so well (needing a few tweaks by our team) that we thought, “that’s a darn good way of describing that project !”

Jumpstart even contacted HMRC for us before our tax was due so we didn’t have to fork out the money before we got the payment. The dialogue Jumpstart has with the people on the other side is great. I have a keen interest in identifying schemes, which help SMEs survive and grow, particularly in this economic climate. So the fact that the R&D tax credit programme is not well understood is an issue. As long as business owners do not understand the system and how to claim what is due to them, it is lost investment for British businesses. This has a direct impact on our economic growth locally and nationally, and makes British businesses less competitive internationally.

To get the maximum out of your R&D tax claim it is essential to have technical people who really understand what you do and are able to articulate it to HMRC. With Jumpstart there is no risk involved. They created value for our business with minimal fuss and effort.

I have no hesitation in recommending Jumpstart. Based on our experience, I can assure you that the initial session with Jumpstart will be the most effective hour you will spend this year ! They are capable, a pleasure to work with – and effective. Jumpstart are now on our
team of trusted advisers ! ”

Angela Mathis, Chief Executive Officer
ThinkTank Maths Ltd

"We are a process driven business and we invest significantly in software development to help improve our automated processing. When Jumpstart came to visit and advised us that even the processes used by bakeries had been eligible for R&D, then we thought about all the process projects we have in ACS. We realised then that Jumpstart could really guide and help us to uncover significant, legitimate projects and that R&D is not the preserve of high-end, high-tech, pharmaceutical businesses!

What was remarkable was the speed with which the whole exercise was completed. We had an initial meeting which set out the scope for the various eligible projects. The Jumpstart Technical Analyst took that information away and drafted an impressively detailed document, which demonstrated how well he had understood the technology in our processes and business.

We are so pleased with Jumpstart that we have committed to working with them into the future."

Andrew Rough, Finance Director
ACS Clothing Ltd

"We found the quality of the services of Jumpstart generally very good. Their contract and incentives are straightforward; you know what you have to do to make a successful claim. The process you have to follow is well presented and easy to follow. There was good follow up and the whole thing was made simple with their support. We would definitely recommend Jumpstart as it’s a win-win for corporation tax payers."

Jim Roulston, Managing Director
Bar-One Limited

“We’ve already recommended Jumpstart to others” says Graeme King MD of Hugh King & Co, the company which has been producing sands of the highest quality for over 150 years.

"The people they sent in to review our projects were technically proficient and during the whole time, they were really responsive to us. Jumpstart delivered as we expected, especially on the technical front. I am going to continue recommending them as this is money that companies have right to claim back.”

Graeme King, Managing Director
Hugh King & Co