Look closer at your day to day activities – are you doing R&D without realising it? Where’s the tech in your business? And what ISN’T R&D?
If you have experienced staff who utilise science or technology as part of their role, and regularly encounter challenges that cannot be simply rectified, then there is a good chance that you will be performing R&D. HMRC considers internal process improvements to be routine as they are specific to each company and not industry wide. However, if a process improvement requires a technological advance to be made, no matter how small, in order to resolve a problem, then this will likely be eligible.
