At museums, castles and country parks, multimedia guides help visitors to get more from their visit by providing self-guided tours for adults, families, foreign language speakers, and visitors with special needs such as hearing or visual impairment.
ATS Heritage is one of the UK’s leading producers of guides and apps for cultural attractions, and its systems are in use at sites such as St Paul’s Cathedral, The National Portrait Gallery, Bletchley Park and many English Heritage and National Trust sites.
The company’s investment in technology has been instrumental in its success, and R&D tax credits have played a key part in funding its ongoing investment.
Jumpstart has been working alongside ATS Heritage for over two years, as it has developed a series of innovative multimedia solutions including toughened cases for iPod Touch, purpose-designed rugged headphones and charging systems.
Its latest product, the Focus multimedia unit, is a complete bespoke system and is its most advanced to date, linking to a comprehensive content management system. The company has already won contracts because of the new system.
Mike Howie, who founded ATS Heritage, said: “Our investment in technology has allowed us to grow rapidly in the last five years. R&D tax credits have enabled us to recover some of our investment as we have gone along and reinvest it in new projects. We choose Jumpstart because we needed a company that really understood what we were doing with our technology and could deal with the whole claim process on our behalf.
“Jumpstart take the hassle away. They carefully manage the whole submission process, give us solid professional advice and have a very high success rate. They’re a great team to deal with.”
